mirror of https://github.com/pbatard/rufus.git
48 lines
2.4 KiB
Markdown
48 lines
2.4 KiB
Markdown
<!--
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PLEASE READ THIS CAREFULLY:
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1. You *MUST* read and complete the steps from the checklist below, by placing
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an x into each [ ] (so that it shows '[x]', NOT '[ x]' or '[x ]'), BEFORE
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clicking on 'Submit new issue'.
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2. Failure to perform these steps, WHICH ARE ONLY THERE TO HELP *YOU*, will
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usually result in your issue being dismissed without notice.
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3. If you are reporting an issue when trying to run Rufus, or when trying to
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boot a media created by Rufus, you *MUST* provide a log, period. Please do
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not assume that the developer(s) will be able to "guess" the specifics of
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your environment, what image you used, what type of media you used it with
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or the many many other critical parameters that the log provides data for.
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To investigate an issue, a log from Rufus is ALWAYS required.
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4. If you still *choose* not to provide a log when reporting a problem, you
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agree that your issue will be closed without any further investigation.
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YOU HAVE BEEN WARNED.
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-->
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Checklist
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---------
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- [ ] I looked at https://github.com/pbatard/rufus/wiki/FAQ to see if my question has already been answered.
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- [ ] I performed a search in the issue tracker for similar issues using keywords relevant to my problem, such as the error message I got from the log.
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- [ ] I clicked the 'Log' button or pressed <kbd>Ctrl</kbd>-<kbd>L</kbd> in Rufus, or used [DebugView](https://learn.microsoft.com/en-us/sysinternals/downloads/debugview), and copy/pasted the log into the section that says `<FULL LOG>` below.
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- [ ] The log I am copying is the FULL log, starting with the line `Rufus version: x.y.z` - I have NOT removed any part of it.
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Additionally (if applicable):
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- [ ] I ran a bad blocks check, by clicking _Show advanced format options_ then _Check device for bad blocks_, and confirmed that my USB is not defective.
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- [ ] I also tried one or more of the following:
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- [ ] Using a different USB drive.
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- [ ] Plugging the USB into a different port.
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- [ ] Running Rufus on a different computer.
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- [ ] If using an image, I clicked on the `(✓)` button to compute the MD5, SHA1 and SHA256 checksums, which are therefore present in the log I copied. I confirmed, by performing an internet search, that these values match the ones from the official image.
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Issue description
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-----------------
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<Please describe your issue here>
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Log
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---
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```
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<FULL LOG>
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```
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